ben CULLIMORE.
I help organisations find the right problems to solve and support teams to solve them in the right way.
I am a user-centered design lead based in Leeds, UK with over 20 years of experience spanning service design, interaction design, UX, product, and strategy.
Current deployment // Senior Service Designer at Justice Digital. Aligning complex policy with delivery frameworks.
/ Career Highlights
Redesign of the NHS website (nhs.uk), supporting over 60 million users monthly.
Driving accessibility and usability improvements for 200+ financial forms.
On a team that created the NHS digital design system (Standards Manual).
Establishing a measurement framework to align performance with strategic goals.